Writing

How Better Design Can Build User Trust

 

I had the privilege to be a guest on Global App Testing's new "Building Global" podcast to discuss how good user experience design can garner trust within fintech and financial services. We also discuss Jobs to Be Done and Customer Centricity.

This was recorded during my final days at Avant. So I share some experience from B2C finance and a little about my new adventure building AI-powered productivity tools at Socratics.ai